Privacy policy
This Privacy Policy describes how Jewelinx ("Jewelinx", "we", "us" or "our") collects, uses and shares your personal information when you visit jewelinx.com (the "Site") or place an order with us.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information".
When you make a purchase or attempt to make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information. We refer to this as "Order Information". Payment card details are entered directly into our payment processor and are never stored by Jewelinx.
If you sign up for our email list, we collect your email address and your marketing consent.
How we use your information
We use Order Information to fulfil and ship your order, send order confirmations and tracking, provide customer support, and screen for fraud. We use Device Information to operate and improve the Site. With your consent, we use your email address to send you marketing about our products and offers. You can unsubscribe at any time using the link at the bottom of any marketing email.
Who we share it with
We share your information only with the service providers we need to run the business: Shopify, which hosts our online store; our payment processors; and the carriers who deliver your order (US Postal Service, UPS or FedEx). We may also disclose information where required by law. We do not sell your personal information.
Cookies
The Site uses cookies to keep your cart working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to how we use it, or request a copy in a portable format. To make a request, please contact us using the details below. We will respond within the time required by law.
California residents: you have the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of personal information. We do not sell personal information. You may designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising these rights.
European and UK residents: we process your information to perform our contract with you, to comply with our legal obligations, and on the basis of our legitimate interests in operating and improving our business. Where we rely on your consent, such as for marketing email, you may withdraw it at any time. You also have the right to complain to your local data protection authority. Your information may be transferred to and stored in the United States.
How long we keep it
We keep Order Information for our records unless and until you ask us to delete it, and for as long as we are required to keep it for tax and accounting purposes. Marketing contacts are kept until you unsubscribe.
Children
The Site is not intended for children, and we do not knowingly collect personal information from anyone under 16.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The date below shows when it was last revised.
Contact us
To exercise any of the rights above, or if you have a question or complaint about how we handle your information, please reach us through the contact form at jewelinx.com/pages/contact, or by mail at:
Jewelinx
9201 Warren Parkway, Suite 200
Frisco, TX 75035
United States
Last updated: August 7, 2026